Airlines News

Norwegian Airlines’ refund goes awol

DEAR TRAVEL TROUBLESHOOTER: My family and I booked round-trip flights to England on Norwegian Airlines as part of a 10-day vacation. On the morning we were due to fly, the airline sent us a notification that our flight had been canceled because of a drone incident. Norwegian gave us a phone number to call to rebook the flights, but unfortunately, due to a heavy call volume, we were unable to get through.

Christopher Elliott, the Travel Troubleshooter ...
Christopher Elliott, the Travel Troubleshooter 

We decided to drive down to the Fort Lauderdale airport, where we were to have left that evening, to speak to a representative in person. A…

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